Política de privacidad

Privacy Policy

Overview

This Privacy Policy describes how Nord-Ouest Botanicals, LLC ("Nord-Ouest," "we," "us," or "our") collects, uses, and protects your personal information when you visit or make a purchase from our website. Nord-Ouest Botanicals, LLC is a limited liability company registered in the State of Washington (UBI 605937304).

Information we collect

When you make a purchase or attempt to make a purchase, we collect the information you provide, which may include your name, billing and shipping address, email address, phone number, and payment information. We refer to this as Order Information.

When you browse our site, we also automatically receive certain technical information about your device and browser, such as your IP address and how you interact with the site. This is collected through cookies and similar technologies used by our platform to operate the store.

How we use your information

We use your Order Information to fulfill and ship your orders, process payments, send order and shipping confirmations, communicate with you, and respond to your inquiries. We use technical information to help operate and secure our site and to improve the shopping experience.

Payment processing

Payments are processed securely through our e-commerce platform and its payment providers. We do not store full payment card details on our own systems.

How we share your information

We share your information only as needed to run our business — for example, with our e-commerce platform (Shopify), payment processors, and shipping carriers (such as USPS) to fulfill your order. We may also share information if required by law or to protect our rights. We do not sell your personal information.

Data retention

We retain your Order Information for our records unless and until you ask us to delete it, and as required to comply with our legal obligations.

Your rights

You may request to access, correct, or delete the personal information we hold about you. To make a request, email us at garrett@nordouestco.com.

Cookies

Our site uses cookies that are necessary for the store to function, such as keeping items in your cart and enabling secure checkout. You can control cookies through your browser settings, though disabling them may affect how the site works.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The most current version will always be posted on this page.

Contact

For questions about this Privacy Policy or your personal information, contact us at garrett@nordouestco.com.

Nord-Ouest Botanicals, LLC