Terms and Conditions

Effective Date: March 23, 2026

1. Acceptance of Terms

By accessing or using the Nord Ouest website located at nordouest.com (the "Site"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to all of these Terms, please do not use this Site. These Terms constitute a legally binding agreement between you and Nord Ouest.

Nord Ouest reserves the right to modify these Terms at any time. Your continued use of the Site after any changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

2. Description of Website

The Nord Ouest website provides information about our Jojoba oil products, including product descriptions, ingredient information, and usage guidance. The Site is intended solely for informational purposes.

Nord Ouest products are sold exclusively through Amazon. No commercial transactions of any kind occur on this website. Nord Ouest does not collect payment information, process orders, or fulfill purchases through this Site. All purchases are subject to Amazon's own terms and conditions.

3. Intellectual Property

All content appearing on this Site — including but not limited to text, copy, product descriptions, branding, logos, design elements, color schemes, typography, and the overall visual presentation — is the exclusive property of Nord Ouest or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

You may not reproduce, copy, modify, distribute, transmit, display, perform, publish, license, create derivative works from, transfer, or sell any content or information obtained from this Site without the prior express written permission of Nord Ouest. Unauthorized use of any content from this Site is strictly prohibited and may violate copyright, trademark, and other applicable laws.

4. Use of the Website

You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit anyone else's use or enjoyment of the Site. Specifically, you agree that you will not:

• Use the Site in any way that violates applicable local, state, national, or international law or regulation.
• Scrape, crawl, spider, or otherwise automatically extract data from the Site without express written permission from Nord Ouest.
• Attempt to gain unauthorized access to any part of the Site or its related systems or networks.
• Interfere with or disrupt the integrity, performance, or availability of the Site or its underlying infrastructure.
• Introduce any viruses, Trojan horses, worms, logic bombs, or other malicious code to the Site.
• Use the Site to transmit unsolicited commercial communications or spam.
• Impersonate any person or entity or misrepresent your affiliation with Nord Ouest.
• Use any robot, spider, scraper, or other automated means to access the Site for any purpose without our express written permission.

Nord Ouest reserves the right to terminate or restrict your access to the Site at any time, for any reason, without notice.

5. Product Information

Product descriptions, ingredient information, usage recommendations, and other content on this Site are provided for informational purposes only. While we strive for accuracy, Nord Ouest makes no warranties or representations that all product information is complete, current, or error-free.

All purchases of Nord Ouest products are made through Amazon and are subject to Amazon's terms and conditions. Nord Ouest Jojoba oil is a cosmetic and personal care product intended for external topical use only. It is not intended to diagnose, treat, cure, or prevent any disease or medical condition. Statements about the product have not been evaluated by the Food and Drug Administration. Consult a qualified healthcare provider before using any personal care product if you have concerns about allergies, skin conditions, or other health matters.

6. Third-Party Links

This Site contains links to Amazon and may contain links to other third-party websites. These links are provided for your convenience and informational purposes only. When you click a link and leave our Site, you are subject to the terms, conditions, and privacy policies of the destination website.

Nord Ouest does not control, endorse, or accept responsibility for any third-party websites, including Amazon. We are not responsible for the content, accuracy, availability, privacy practices, or any other aspect of third-party sites. The inclusion of any link on our Site does not imply endorsement by Nord Ouest of the linked site or any association with its operators.

7. Disclaimer of Warranties

THIS SITE AND ALL CONTENT, MATERIALS, INFORMATION, AND SERVICES PROVIDED THROUGH THIS SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NORD OUEST EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. NORD OUEST DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NORD OUEST DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT ON THE SITE.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NORD OUEST AND ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THIS SITE OR ITS CONTENT, EVEN IF NORD OUEST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

BECAUSE NO TRANSACTIONS OCCUR ON THIS WEBSITE, THE MAXIMUM AGGREGATE LIABILITY OF NORD OUEST TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THIS SITE OR THESE TERMS SHALL BE ZERO DOLLARS ($0.00). ALL PURCHASE-RELATED CLAIMS ARE GOVERNED BY AMAZON'S APPLICABLE POLICIES AND TERMS.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.

9. Indemnification

You agree to defend, indemnify, and hold harmless Nord Ouest and its owners, officers, employees, agents, affiliates, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of or access to this Site; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) any content you submit, post, transmit, or make available through the Site.

10. Governing Law

These Terms and Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law provisions or choice of law rules.

You agree that any legal action or proceeding arising out of or related to these Terms or your use of the Site shall be brought exclusively in the state or federal courts located in the State of Washington, and you consent to the personal jurisdiction of such courts.

11. Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of this Site, Nord Ouest encourages good-faith negotiation as a first step. Please contact us at hello@nordouest.com and describe your concern in detail. We will make a reasonable effort to resolve the matter promptly and amicably.

If the parties are unable to resolve the dispute through good-faith negotiation within thirty (30) days of written notice, either party may pursue the matter in the courts of Washington State, which shall have exclusive jurisdiction over any such dispute. Nothing in this section limits either party's right to seek injunctive or other equitable relief in cases of intellectual property infringement or other urgent matters.

12. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable under applicable law by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms entirely. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision, and the remaining provisions shall continue in full force and effect.

13. Changes to Terms

Nord Ouest reserves the right to update, revise, or modify these Terms at any time in our sole discretion. When we make changes, we will post the updated Terms on this page and update the effective date. Your continued use of the Site after the posting of any revised Terms constitutes your acceptance of and agreement to the changes. It is your responsibility to check this page periodically for updates.

14. Contact

If you have any questions about these Terms and Conditions, please contact us:

Nord Ouest
Email: hello@nordouest.com
Washington State, USA